* Customer: "There is smoke coming from the back of the computer. What should I do?"
* Tech Support: "Get out of the computer room and call the fire department."
* Customer: "Should I make a backup first?"
* Tech Support: "Get out of the computer room and call the fire department."
* Customer: "Shouldn't I at least run the shutdown procedure?"
* Tech Support: "Get out of the computer room and call the fire department."
sad thing is, i can relate to the customer =(
you can read the rest here
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